Conflict

Understanding the Dynamics of Bullying, Discrimination and Harassment

Understanding the Dynamics of Bullying, Discrimination and Harassment
Why do complaints of bullying and harassment catch us by surprise?  This workshop is designed for managers and anyone who may be at risk of allegations of complaints of bullying, discrimination or harassment in the course of their work. 

This program  investigates intended and unintended elements of communication when rank, hierarchy and power are part of the mix.  It introduces practical approaches that allow us to learn and help others to learn from allegations of bullying, discrimination and harassment, rather than become outraged and defensive.