At some point, as a leader or manager you will have to provide performance feedback, handle complaints and manage grievances. Mastering the ability to give difficult feedback and keep dialog...
In the documentary A Complicated Life: Kerry Packer, his friend and confidante Philip Adams explained that the business magnate famously yelled at his staff, when he didn’t know what else to...
As a coach I find one of the biggest challenges leaders face is knowing how to relate to the power and authority that comes with their role. Some leaders are so...
It’s been a shocking week, with several organisations apologising for shameful incidents that violate the dignity and rights of women, members of ethnic minorities, indigenous groups and homosexuals. The events...
In my last blog I wrote about the challenges of identity. In particular, the ways in which identity encourages us to focus on particular facets of our experience at the...