Have you ever given or received an apology that had a powerful and transformative impact? Of late we've been working with organisations committed to making full and wholehearted apologies. A heartfelt apology can...

So, how can you get off the Not-So-Merry-Go-Round of Conflict? In my last post I explored how conflict begins – when our sense of identity, values and needs are challenged...

During my early career as a therapist rehabilitating people after closed head injuries and stroke, I became fascinated by the workings of the brain. These years taught me a lot...

Over the past few years we’ve been training leaders and managers to use a coaching approach to help their staff adjust and navigate rapidly changing environments. Rather than endlessly explaining organisational...

When a group of people enter into a retreat with the intention of learning about themselves and the art of leadership, there’s no telling what will happen. It’s an adventure in...

The New Year naturally lends itself to thoughts of what you want for the year and possibly years ahead. Without a doubt the person who’s had the most influence on me...

Have you ever considered your origins and the way they've influenced your approach to life and your work? I began my professional life as an Occupational Therapist so when I connected...

A true measure of a leader – or any person for that matter - is how they respond when things don’t go according to plan. It’s not just setbacks but how...