Failure to communicate openly can be a real problem for teams and working relationships.  In the absence of direct communication, indirect communication usually results. A culture of gossip, high unexplained...

Do you want to set your staff up for success?  An important strategy is ensuring that they are clear about their roles, responsibilities, delegations and accountabilities. Whilst this may seem obvious, its...

I found myself discussing Japanese Window Sitters recently.  What’s a Japanese Window Sitter you ask? I’ll explain shortly. The conversation took place in a training program to develop manager’s coaching skills. ...

Leadership is an act, as much as it is a role.  While popular notions of leadership emphasise the position of CEO, politician or chairperson, our obsession with positional power clouds...